FAQs

We accept returns on most products within 7 days of receipt. Items must be in their original condition and packaging. Some restrictions apply, so please review our full return policy for

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your item.

Some items may be subject to a restocking fee. Please refer to our return policy for details on.

Refunds are processed once we receive and inspect the returned items. You will receive a confirmation email once your refund has been issued.

If you receive a defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

We offer various shipping methods, including standard, expedited, and freight shipping for larger orders. Shipping costs and times vary based on your location and the shipping method selected.

Delivery times depend on the shipping method chosen and your location. Estimated delivery times will be provided during checkout. For more information on international orders, please contact our sales team.

You can choose to pick up your order at our warehouse or port, or we offer nationwide truck delivery within the United States to save you time.

Yes, we offer international shipping. Shipping rates and delivery times will be calculated during checkout based on your location. For more information on international orders, please contact our sales team.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order online. Click here.

Placing an order is simple. Browse our product selection, add your desired items to your cart, and proceed to checkout. You can create an account or checkout as a guest.

We accept all major credit cards, PayPal, and other secure payment options. You can choose the most convenient method during checkout.

Yes, you can apply valid coupon codes during the checkout process. Simply enter the code in the designated box and your discount will be applied.

Yes, we provide discounts for bulk orders. Please contact our sales team for more information on volume pricing.

Sales tax is applied according to the shipping address. During checkout, you will see the applicable tax rate based on your location.

If you experience technical difficulties while using our website, please try refreshing the page or clearing your browser’s cache. If the problem persists, contact our technical support team for assistance.

Yes, our customer service team is here to assist you with any issues you may have during the ordering process. Contact us by phone, email, or live chat for help.

We accept all major credit cards, PayPal, and other secure payment options. You can choose the most convenient method during checkout.

Yes, we offer product samples for many of our items. For more information and details on sample requests, please contact our sales team.

Our products are made from a variety of materials, including eco-friendly and compostable options. Each product description includes detailed information on materials used.

Each product listing includes size and specification details to help you choose the right product for your needs. If you need further assistance, our customer service team is here to help.

Yes, our products meet industry standards for safety and quality. Certifications and additional information are available in the product details.

Yes, we offer product samples for many of our items. For more information and details on sample requests, please contact our sales team.

Creating an account is easy. Simply click on the 'Sign Up' button on our homepage and fill in your details. Having an account allows you to track orders, save shipping addresses.

If you forgot your password, click on the 'Forgot Password' link on the login page.

You can update your account information by logging into your account and navigating to the account page.

Yes, we are committed to sustainability. Many of our products are made from compostable or recyclable materials. Detailed information can be found in the product descriptions.

Compostability refers to the ability of a product to break down into natural elements in a compost environment, leaving no toxicity in the soil. Our compostable products meet industry standards for compostability.

Our products carry various certifications, including BPI and FDA certifications, depending on the product. Certification details are available in the product information.

We are dedicated to environmental philanthropy. A portion of our profits supports various environmental initiatives focused on sustainability and reducing waste.